Privacy Policy
Effective Date: [Insert Date]
St. John’s Dixie Cemetery & Crematorium
737 Dundas Street East, Mississauga, ON L4Y 2B5
Phone: (905) 566-9403
Email: [email protected]
Website: www.stjohnsdixie.com
Licensed under the Funeral, Burial and Cremation Services Act, 2002
License No. CR-03256 (Crematorium) | License No. CM-03256 (Cemetery)
Introduction
St. John’s Dixie Cemetery & Crematorium (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website and online shop.
By using our site, you consent to the practices described below.
Information We Collect
We collect only the information necessary to provide our services and process online purchases:
- Contact Form Submissions: Name, email address, phone number, and any details you voluntarily submit.
- Online Orders: Name, billing information, and purchase details required to process transactions through our secure payment gateway.
- Analytics Data: Non-personal information (such as browser type, device, pages visited, and time spent on site) collected via Google Analytics to help improve our website.
We do not create user accounts or membership logins, and we do not sell or share personal information with third parties for marketing purposes.
How We Use Information
- To respond to inquiries and provide customer service.
- To process and confirm online orders and payments.
- To improve our website functionality and services.
- To comply with legal and regulatory requirements under Ontario law.
Online Payments and Security
All online payments made through our website are processed securely by a licensed third-party funeral payment gateway.
- Transactions are encrypted and protected by industry-standard security protocols.
- We do not store full credit card details on our servers.
- Your personal and payment information is used only to complete the transaction and provide your requested services.
Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. Information submitted through contact forms is deleted once the inquiry is resolved.
Cookies and Analytics
Our website uses cookies and Google Analytics to analyze traffic and improve performance. By continuing to use our website, you consent to the use of cookies and analytics tools as described here. You may disable cookies through your browser settings if you prefer.
Third-Party Disclosure
We may share limited information with trusted third-party service providers who assist us in operating our website or processing transactions. These providers are bound by confidentiality agreements and must protect your information in accordance with privacy laws.
Security Measures
We employ reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external sites for additional resources. We are not responsible for the privacy practices or content of those websites.
Your Consent and Rights
By using our website, you consent to the collection and use of information as outlined in this policy.
You may contact us at any time to request access to, correction of, or deletion of personal information we may hold about you.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
St. John’s Dixie Cemetery & Crematorium
737 Dundas Street East
Mississauga, ON L4Y 2B5
Phone: (905) 566-9403
Email: [email protected]